- About us
- Why our store
- Hand-painted furniture
- Watch it build
- FAQ – Product Listing
- FAQ - Customized products
- Description
- Reviews (0)
Masa Gaia is a renowned online furniture store dealing with world-class Furniture & Home Decor products. All our pieces are Handcrafted & Handmade by the finest craftsmen in the business using Pure Solid Wood & Solid Iron. Our artisans are well-versed in traditional furniture-making techniques that have run in their families for generations. Every piece of furniture in our catalogue is carved using ancient and authentic hand tools. Strictly no machines are used in making our products. As a result, all our masterpieces have that authentic look and feel of true craftsmanship.
Why buy your furniture from Masa Gaia?
With almost a decade of sculpting the finest handcrafted furniture for our patrons, you can confidently order your favourite piece, knowing you are dealing with the foremost online furniture Manufacturers, Retailers, and Wholesalers in India.
Every piece of furniture in our store is methodically handcrafted from precious pure solid wood by our team of super-skilled artisans. The elegant pieces will no doubt add class and sophistication to your home for generations!
Even better, you can order a Custom-Made item designed to suit your specific tastes, including Size, Stain & Design. Every piece is available at Affordable Prices, and you won’t have to break the bank to grab a piece of exquisite merchandise. Unique ability to ‘Watch It Built!
What’s better than watching your Order progress through the various manufacturing stages? That’s what we thought! Not only is placing your order a piece of cake, but we also confirm the specs with you to ensure the end product matches your desires for a tee. We have a fantastic Complimentary Design Services Team ready to provide you with Professional Sketches to ensure you are 100% satisfied. We also have a convenient personal Customer Portal that offers you an unmatched view of your order as it progresses through the Traditional Manufacturing, Strict 20 Point QA Checklist, Hand Polishing, Secure Packaging, Reliable Shipping, and Scheduled Delivery stages. We Guarantee Your Total Satisfaction with the item you ordered by uploading images for your verification before they are shipped.
Excellent Customer Service
At Masa Gaia, we are passionate about serving our customers, and you can expect nothing but the best customer service from our brilliant teams. We have an expert team of home furnishing consultants, passionate delivery teams, and friendly and enthusiastic customer care associates. Please reach out to our dedicated teams via Call, Email, or Chat and have all your inquiries answered to your satisfaction. We pride ourselves in offering you the most wonderful customer service experience! Your private data is in safe hands
We take your privacy with the seriousness it deserves. You can rest assured that any private data you provide on our website is 100% protected.
We take precautions by encrypting your sensitive data (for instance, credit card information) and securely transmitting it to avoid breaches. The closed lock icon or the “HTTPS” at the left of our website address is proof that our site is secure.
Not only is your information safe online, but we also take measures to protect your personal data offline as well. Access to your personal data is strictly restricted to employees looking to perform a specific job (for example, billing or customer service). We also keep computers/ servers with identifiable personal information strictly secured.
Our Range of Hand-Painted Furniture
Nothing screams class and sophistication louder than the range of hand-painted furniture we have in store for you. It’s the perfect combination of beauty and performance. The furniture spot eye-catching colours that will be a great addition to your home’s overall theme. The hand-painted furniture comes in a range of stains spread from bold to pastel that will undoubtedly appeal to your elegant tastes. From the rich Indian cultural heritage, and vibrant popular culture to the legendary Van Gogh twists, our collection of hand-painted furniture is the very epitome of diversity. You will be spoilt for choice.
The majority of Masa Gaia’s hand-painted furniture is carved using solid Mango wood. Mango wood is known for its hardwood qualities, but it is also easy to carve, making it easy for our master craftsmen to carve exquisite pieces of all shapes and sizes. Additionally, Mango wood comes in a refreshing range of hues spanning from vibrant green to pink to reserved brown, making it and painted furniture a match made in heaven. Its closely-knit texture also means it requires less sanding to give it the refined finish our patrons crave.
As a company, we pride ourselves on using non-toxic water-based colours on our Hand-Painted Furniture. We care about the welfare of our environment and, most importantly, the safety of your interiors. Since the colours are water-based, they don’t crack when under sunlight, and you can therefore place your item in any corner of the room or even under sunlight if that’s where you need them. With a very low possibility of mildew formation, you can also comfortably place your furniture in places prone to high humidity.
The process of smoothening our hand-painted furniture takes three stages using sandpaper and a host of other tools. We ensure the surface is smoother than butter before applying paint and leaving it to dry. Once the paint is sufficiently dry, we apply the sealer to ensure the paint doesn’t peel or get scratched off. The final step is applying the lacquer to give it a luxe new look. This means you can put our hand-painted furniture to tough usage without worrying about deforming it in any way.
We are pleased to welcome you to this exceptional Integrated Watch it Built service portal, where you get updates on your order’s progress around the clock. Through this one-of-a-kind intuitive user experience, we provide you with furniture updates unique to your order.
Keep two eyes on the progress of your order!
How would it feel to have an online customer portal that allows you to keep track of your past and pending orders? That’s exactly what we have for you at Masa Gaia! This unique experience allows you to watch your order progress every step of the way. Simply log on to the customer portal and sample this goodness. You can track the progress of a single order by simply entering the order number and the email address you used to place the order. This allows you to see which items have already been shipped and which orders are currently being processed.
Track
Use this fantastic service portal to track your order details
Once you’ve placed a custom order, we have a complimentary design services team on hand to create excellent sketches of your order which you confirm before we initiate the manufacturing process. You can then use your Customer Portal to get an unmatched view of the verification document where you can confirm if the professional sketches match your design specifications.
Monitor
Monitor every step of your order
Enjoy automated, round-the-clock updates of your custom order through your personal Customer Portal. This unrivalled access includes Order Images covering every stage of Traditional Manufacturing, a Strict 20 Point QA Checklist, Hand Polishing, Secure Packaging, Reliable Shipping, and Scheduled Delivery. Additionally, we allow you to see and confirm the images of your order from the Customer Portal before shipping to ensure what you receive is exactly what you ordered.
Communicate
Always stay in the loop
At Masa Gaia, we are proud of the opportunity to serve you, our esteemed customer. We are enthusiastic about upholding the highest levels of excellence. Our able teams of home furnishing consultants, passionate and approachable delivery teams, and enthusiastic customer care associates are at your beck and call. They are more than glad to answer all your questions. Please reach out by Call, Email, or Chat. Providing you with world-class customer service is an honour!
Does your company have paper catalogues or retail locations?
Masa Gaia is a leading manufacturer of heirloom quality furniture available at unbeatable prices. Our operations are entirely online-based to keep the prices of our prized pieces affordable. Subsequently, we don’t offer paper catalogues. However, you can easily access our entire product line online.
Order Information
What are your ordering methods?
Ordering Distressed Furniture at Masa Gaia is the simplest thing you will do. Options include online, by phone, by mail, or fax.
What is your Privacy Policy?
At Masa Gaia, we are fully committed to protecting the privacy of all our patrons. As such, we DO NOT sell or rent your personal information like email addresses or phone numbers.
How do I check my Order Status?
You can easily check your order status online (link) or call us on Whatsapp at +91-992-222-4989. We also keep you in the loop via email as your order progresses through our Order Fulfilment Process.
Do I pay any Sales Tax?
You will be pleased to learn that you DON’T pay any tax sales when you purchase your favourite Rustic Furniture at Masa Gaia.
Do you offer any Volume Discounts?
Yes, we offer volume discounts. At Masa Gaia, we strive to provide the most competitive prices for our world-class furniture. Please contact our sales representatives at Whatsapp at +91-992-222-4989 or email us at sales@masagaia.com for more details on volume purchase pricing.
Why isn’t my credit card being accepted?
As a company, we are committed to protecting your credit card information. We, therefore, authenticate any information you provide to us during the checkout process. Should you run into challenges with your credit card, please ensure the Credit card number, Expiration date, Name on the card, and Billing address match your credit card.
If the challenge persists, try another credit card or reach out to us at Whatsapp at +91-992-222-4989 or email us at sales@masagaia.com.
After-Sale Information
How do I assemble my product?
The majority of the products at Masa Gaia do not require any assembly. This increases durability by up to 70%. However, a few items are disassembled to make shipping easier. Assembling such pieces only requires a screwdriver and a hammer.
What is the cancellation policy?
Under normal circumstances, we process your orders the next business day after placing them pending payment approval and order verification. However, we as a company are more than happy to allow you to cancel or change the order as long as the order has not been processed or shipped out. You see, our products are handcrafted using Pure Solid Wood, which takes long hard hours and expertise from our craftsmen. Cancelling after the production has commenced results in wasted labour and precious wood. As a result, we charge a cancellation fee equivalent to 25% of the order value if you cancel after our artisans have commenced work. The cancellation fee rises to 40% of the order value if the product has already been shipped.
What is the return policy?
At Masa Gaia, we thoroughly scrutinize all items returned to our warehouse. We deduct the original shipping charge and actual return shipping fees while we refund you the entire cost of the products. Please note that this only happens if you return the merchandise within 14 days of delivery. Also, we require that the items be returned in the same condition they were shipped in. If we establish that you have used the items, you are only subjected to a partial refund.
Our company is committed to refunding you within four weeks from the date of returning the items to us. The window covers the duration it takes for the shipment to reach us, inspection at our return facilities, and processing from your bank or Credit Card Company. Details of your refund will be provided to you via mail. Please note that the refund will be processed using the same payment method you used.
What is the policy concerning damaged or missing items?
At Masa Gaia, we pride ourselves on ensuring that our clients are 100% satisfied with our products and services. All our items are thoroughly inspected using the industry’s best packaging to ensure you receive them in the best condition. In the rare event that damages occur, we will work together with you to replace your merchandise or have them repaired in case of minor damages on our bill.
Filing damages is a refreshingly simple process that we share with you before your merchandise is delivered. We guarantee you that your order is safe with us and you can trust our company to deliver.
We are also more than happy to refund you the purchase price minus the shipping charges and restocking fee, depending on the prevailing circumstances. However, if your merchandise was on free shipping promotion, we will gladly refund you the purchase price minus the shipping charges incurred.
The following are important instructions to note regarding the delivery of your order:
- Kindly sign your initials after checking the box.
- Please remember to take images of any kind of damage, including slight damages, on the Packing box of your product. If your item is damaged, be sure to fill it in the ‘Customer Note’ section of the delivery receipt.
- We are committed to making the order issue resolution process smooth and straightforward for our clients. We do this to safeguard your purchase, and all you have to do is contact us, and we will solve all the outstanding issues.
- In case your order has not been delivered by the estimated date in your tracking details, don’t fret. Simply reach out to us at customerservice@masagaia.com or contact us at Whatsapp at +91-992-222-4989. We will collaborate with the shipping company to resolve the issues.
Who do I contact about billing questions?
Our customer service representatives are ready to answer all your billing questions. Please reach out at Whatsapp +91-992-222-4989 or email us at customerservice@masagaia.com.
Where do I find information about how to clean and care for Indian Rosewood Furniture?
Our website has all the information you need to maintain your precious furniture and increase its longevity. More information includes our earth policies and details of how our distressed furniture is made.
How do I connect with your Representative?
It is simple. Use the Live Chat option, call us on Whatsapp at +91-992-222-4989, or simply write to us at customerservice@masagaia.com.
How do I place an order?
A member of our passionate sales team will help you create an order after discussing the custom project with you. From there, they will send you the invoice for you to make the payment. Easy peasy lemon squeezy!
Is there a minimum order quantity?
No. We don’t have a minimum order quantity requirement for our customers.
What is the lead time, and where is it shipped from?
Our unbelievably skilled artisans methodically handcraft every piece of furniture in our store. This magic takes place in India. However, the end product is an excitingly unique piece befitting your tastes and preferences.
It takes 8-10 weeks (up to 12 weeks for Custom Orders) from Order Placement to Delivery. This process includes Order Preparation, Strict Quality Assurance, Packaging, and Shipping by Sea by our freight partners to your shipping address.
If this looks like a long wait, consider the typical lead time in the solid wood furniture industry is over 16 weeks! We ensure you don’t wait longer than necessary, and we assure you the quality and uniqueness of our products will be worth the wait! Thousands of our patrons can attest to that.
What is the Return and Refund Policy?
We have a Customer Service Department at your beck and call. All you have to do is fill out the Contact Us using the Live Chat option, call us on Whatsapp at +91-992-222-4989, or simply write to us at customerservice@masagaia.com. Our team will send you a support ticket with a Return Authorization Number. Kindly make sure you include the Return Authorization Number (RAN) with your returned item(s). You should return the goods within 14 days of receipt. Please ensure the item(s) are in the same condition you received them in. Also, kindly note that we don’t refund shipping charges and/or return shipping charges. Our Damage Policy has additional details regarding damaged package claims.
What is the Cancellation Policy?
We work hard behind the scenes to ensure your order is processed and delivered as soon as possible. Normally, we process orders the next business day after you place them, as we await payment approval and order verification. If you wish to speed up the cancellation process, please reach out to our Customer Service Department via chat or by calling Whatsapp at +91-992-222-4989or filling out the Contact Us form. Because all our furniture is handcrafted by our master craftsmen using Pure Solid Wood, cancelling after the commencement of the manufacturing process means their hours of hard work and the precious wood go to waste. Subsequently, we are forced to charge a cancellation fee equivalent to 25% of the total order value if you cancel after manufacturing has begun. The fee rises to 40% if you cancel after your order has already been shipped. However, our company is dedicated to making the cancellation process smoother than butter for you. At Masa Gaia, we strive to be the most customer-friendly distressed furniture store on the internet. We promise to do everything within our means to assist you in the cancellation process.
What if my item is damaged?
As a company, we assure you that we leave no stone unturned in ensuring your package is delivered in excellent condition. We ensure the items are thoroughly scrutinized and packaged using industry best practices before shipping. Damages rarely occur, but we are committed to getting you a replacement at no extra cost in case they do. If the damages are minor, we will collaborate with you to ensure your item is repaired to brand new condition on our bill. As promised, all our items are handcrafted using expensive wood. Subsequently, we can’t offer a full refund and shipping charges refund. However, we promise to replace the damaged item for free.
Additionally, your item comes with details on how you can file for the damages with our team. Rest assured that with us, your purchase is in the safest hands. Thousands of our customers love and cherish the products we deliver to them, and so will you!
Is there any warranty for your products?
Yes indeed! Our products come with a one-year warranty.
Description
Pierre Jeanneret Coffee Table – PJ8670
This Pierre Jeanneret coffee table incorporates different shapes and materials tastefully. Though built entirely from wood, it’s the combination of teak and other sturdy woods that make it so whimsical. The contrast between the sharp corners and soft curves is perfect. They are used to create a complex style. This Pierre Jeanneret Coffee Table was once seen in every office and home at the heart of Chandigarh!
At the core of this Pierre Jeanneret, the furniture piece is simplicity paired with warm-toned elegance. There’s a perfect balance between functionality and comfort. Find this piece at our Pierre Jeanneret furniture store located in India!
Default Size: H. 41 x ø 61 cm – H. 16.14 x ø 24.02 in.
Retail Price: $400.00 USD each.
MOQ 6 coffee tables: $250.00 USD each.
MOQ 12 coffee tables: $180.00 USD each.
If you are looking to order in bulk or interested in reselling our products then Click here
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